Immerse yourself in the captivating beauty of a real fire without the hassle. The IgniteXL Electric Fireplace boasts a revolutionary flame technology that creates stunning, lifelike flames visible from any angle thanks to the expansive edge-to-edge glass. Imagine cozy nights spent unwinding by the warm glow, all controlled from the comfort of your chair with the multi-function remote.
But the magic doesn't stop there. The IgniteXL is an energy-saving marvel, featuring the patented ComfortSaver heating system that automatically adjusts to keep your space perfectly warm while using 11% less energy than leading models. Plus, enjoy year-round ambiance with the option to turn off the heat and simply relish the mesmerizing flames.
Transform your living space into a haven of warmth and relaxation with the IgniteXL Electric Fireplace.
FEATURES
- Transform your environment with a spectrum of hues. Select from a variety of dazzling color themes or engage the prism mode to cycle through a captivating range of shades, allowing you to freeze on the perfect hue that complements your mood and style.
- ctivate Heat Boost for a swift increase in heat output, ensuring your space reaches optimal comfort levels in no time. Perfect for those chilly moments when immediate coziness is essential.
- Elevate your fireplace experience with enhanced personalization. With Multi-fire® Flame Effect and customizable color options, tailor the flames and ember bed to suit your unique aesthetic preferences, making every moment by the fire truly yours.
- Take command effortlessly with the multi-function remote. From the comfort of your seat, you can manage 100% of the fireplace's features, adjusting settings to your preference with ease and convenience.
MANUAL(S):
Spec Sheet, User Manual, Service Manual
(1) User Manual
Our policy for this item lasts 30 days and the item must be in its original packaging, unused, in original condition. If 30 days have gone by since the delivery date, unfortunately we can’t offer you a refund or exchange. It is your responsibility to return the item to us at your cost. Please Note: By installing or using the product in any way you are accepting your order and, therefore, we cannot accept a return unless the item is found to be operationally faulty.
For quality issues, please contact hello@homebygratitea.com immediately so we can remedy the situation for you depending on the fault (for example, cosmetic damage or operational fault).
REFUNDS (IF APPLICABLE)
After you returned the product to our warehouse, we'll issue the refund within 14 business days, you'll be notified with an email once your order is refunded.
If you don't receive the refund after 14 business days, please contact us via hello@homebygratitea.com.
LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@homebygratitea.com.
EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@homebygratitea.com.
SHIPPING
To return your product, you need to contact: hello@homebygratitea.com to get the address info.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Customer Reviews
We were skeptical on buying this fireplace because of the price but when we installed it wow it's so pretty! For our place I think it gives enough heat but we probably wont use it as much as our furnace gives very good heat. But overall very nice fireplace
Very impressed with the quality of flame. The heat takes the edge off and I like that you can run it without the heat option. We noticed a squeaking noise and contacted Dimplex. Their customer service was excellent. They are going to send us a replacement part and a technician to come out and replace it.
Looks fantastic and relatively easy to install. The heat boost warms up the room quickly. Lots of great colour options.We are very happy with our purchase!
We've had this fireplace installed for about 2 months now. It's not a clunky product like a lot of other electric fireplaces (we wanted it completely flush against our wall and that's exactly what we got), it's entirely controlled by a remote so our toddler can't hit a bunch of buttons on the panel, and while not the cheapest out there, is a reasonable deal for how it looks, the settings it comes with, etc. It's an electric fireplace so of course there's no real fire in it but it's kind of wild that a few guests were second guessing themselves on if this thing was emitting real flames.We don't often run the heat output simply because it's on a level in our house that doesn't need it but when we do, its does a fine job.I can't speak to ease of installation as our contractor put it in.
Love this fireplace! It's more beautiful in person. Love the ember bed and colours and the flame is very realistic. The heater works great. We did pay to have an electrician install 240 volt power and hardwire for us. The fireplace shipped quickly and arrived in perfect condition.
Excellent product, came early that I though
Really happy with this fireplace. The look of the flames is great and the overall feel is very modern and classy with a thin black trim. The unit is easy to install. It is pricey but you get what you pay for.
Amazing quality for an electric fireplace the most realistic I have seen. We've actually had people ask us how we put the gas line in and we've had to explain that it's an electric fireplace which I think is the best compliment you can receive.
